What are the delivery rates / shipping costs for my order?
We offer free delivery over 15€. Otherwise, we work with fixed shipping costs per country.
The Netherlands: 8,15€
Rest of Europe: Usually around 15€
When can I expect my delivery?
This obviously depends on the country you are in. We ship from The Netherlands, using PostNL (TNT). Depending on payment you can expect your order within 48 hours after we have dispatched it if you are in The Netherlands. The vast majority of our shipments to EU countries is delivered within 2-5 working days. Deliveries to the rest of the world take 3-10 working days. Once your order has been dispatched you will receive an email with a link that enables you to track and trace your order. AVA will not accept any responsibility for late deliveries due to circumstances outside of our control. We will try to inform you of any unexpected delay.
What's the delivery procedure?
After placing your order you will receive an Order Confirmation by email. We will process your order as soon as humanly possible. Once your order has been dispatched, you will receive an email with a link that enables you to track and trace your order.